{"id":9626,"date":"2026-02-04T09:00:00","date_gmt":"2026-02-04T14:00:00","guid":{"rendered":"http:\/\/andorhealth.com\/wps\/thinkandor-sets-the-standard-why-agentic-ai-is-defining-the-future-of-virtual-care\/"},"modified":"2026-05-04T09:20:09","modified_gmt":"2026-05-04T13:20:09","slug":"thinkandor-sets-the-standard-why-agentic-ai-is-defining-the-future-of-virtual-care","status":"publish","type":"post","link":"https:\/\/andorhealth.com\/wps\/thinkandor-sets-the-standard-why-agentic-ai-is-defining-the-future-of-virtual-care\/","title":{"rendered":"ThinkAndor\u00ae Sets the Standard: Why Agentic AI Is Defining the Future of Virtual Care"},"content":{"rendered":"<p><span>Healthcare is at a turning point. Workforce shortages, rising patient demand, and growing operational complexity are forcing health systems to rethink how care is delivered\u2014and scaled. At the center of this transformation is artificial intelligence.<\/span><\/p>\n<p><span>And now, the industry has spoken.<\/span><\/p>\n<p><span>ThinkAndor\u00ae, Andor Health\u2019s agentic, multimodal AI platform, has been named <strong>2026 Best in KLAS for Virtual Care Platforms (Non-EHR)<\/strong>\u2014a recognition based entirely on direct feedback from healthcare providers. <\/span><\/p>\n<p><span>This isn\u2019t just another award. It\u2019s a signal that the future of virtual care is already here\u2014and it\u2019s powered by agentic AI.<\/span><\/p>\n<p><strong><span>What \u201cBest in KLAS\u201d Really Means<\/span><\/strong><\/p>\n<p><span>KLAS Research is one of the most trusted voices in healthcare technology evaluation. Its rankings are based on extensive interviews with thousands of providers, measuring real-world performance, usability, and impact. <\/span><\/p>\n<p><span>ThinkAndor didn\u2019t just make the list\u2014it led it.<\/span><\/p>\n<ul>\n<ul style=\"list-style-type: disc\">\n<li><strong><span>Top score: 92.6 out of 100<\/span><\/strong><\/li>\n<li><strong><span>5.7 points above the category average<\/span><\/strong><\/li>\n<li><strong><span>\u201cA\u201d rating across every customer experience pillar<\/span><\/strong><\/li>\n<\/ul>\n<\/ul>\n<p><span>In a space crowded with virtual care solutions, that level of performance reflects more than product quality\u2014it reflects measurable outcomes.<\/span><\/p>\n<p><strong><span>From Virtual Visits to Intelligent Care Orchestration<\/span><\/strong><\/p>\n<p><span>Traditional virtual care platforms focus on connectivity\u2014video visits, messaging, and remote access. But healthcare today demands more than connection. It demands coordination, automation, and intelligence.<\/span><\/p>\n<p><span>That\u2019s where ThinkAndor stands apart.<\/span><\/p>\n<p><span>Built as an <strong>agentic AI software infrastructure<\/strong>, ThinkAndor goes beyond enabling virtual interactions\u2014it orchestrates them. AI agents actively support:<\/span><\/p>\n<ul>\n<ul style=\"list-style-type: disc\">\n<li><span>Patient observation and monitoring <\/span><\/li>\n<li><span>Clinical documentation <\/span><\/li>\n<li><span>Workflow optimization <\/span><\/li>\n<li><span>Real-time collaboration across care teams <\/span><\/li>\n<\/ul>\n<\/ul>\n<p><span>The result is a system that doesn\u2019t just support care delivery\u2014it helps run it.<\/span><\/p>\n<p><strong><span>Solving Healthcare\u2019s Most Pressing Challenges<\/span><\/strong><\/p>\n<p><span>Health systems are under pressure to do more with less. Staffing shortages, clinician burnout, and fragmented workflows are no longer future concerns\u2014they\u2019re today\u2019s reality.<\/span><\/p>\n<p><span>ThinkAndor addresses these challenges head-on:<\/span><\/p>\n<ul>\n<ul style=\"list-style-type: disc\">\n<li><strong><span>Expands clinical capacity<\/span><\/strong><span> without increasing staff burden <\/span><\/li>\n<li><strong><span>Reduces administrative workload<\/span><\/strong><span> through automation <\/span><\/li>\n<li><strong><span>Improves time to treatment<\/span><\/strong><span> with real-time insights <\/span><\/li>\n<li><strong><span>Enhances care coordination<\/span><\/strong><span> across the continuum <\/span><\/li>\n<\/ul>\n<\/ul>\n<p><span>By embedding AI into everyday workflows, organizations can scale care delivery while improving both outcomes and financial performance.<\/span><\/p>\n<p><strong><span>Built for the Entire Care Continuum<\/span><\/strong><\/p>\n<p><span>One of the defining strengths of ThinkAndor is its ability to operate across the full spectrum of care\u2014from the digital front door to the virtual hospital.<\/span><\/p>\n<p><span>Rather than introducing yet another siloed tool, it acts as a unifying layer that integrates with existing systems, including EMRs and collaboration platforms. <\/span><\/p>\n<p><span>Customers consistently highlight this flexibility:<\/span><\/p>\n<p><span>\u201cOne platform can morph and be useful in other settings.\u201d <\/span><\/p>\n<p><span>That adaptability is critical as health systems evolve toward hybrid, distributed care models.<\/span><\/p>\n<p><strong><span>A Partnership-Driven Approach to Innovation<\/span><\/strong><\/p>\n<p><span>Another theme that emerges from customer feedback is partnership.<\/span><\/p>\n<p><span>Healthcare organizations don\u2019t just implement ThinkAndor\u2014they help shape it.<\/span><\/p>\n<p><span>\u201cThey have really been with us from the beginning\u2026 a partnership.\u201d <\/span><\/p>\n<p><span>This collaborative model ensures the platform continues to evolve alongside the needs of clinicians, administrators, and patients.<\/span><\/p>\n<p><strong><span>Why Agentic AI Is the Next Frontier<\/span><\/strong><\/p>\n<p><span>The recognition of ThinkAndor as #1 in KLAS reflects a broader shift happening across healthcare IT: the move from passive tools to <strong>active, agent-driven systems<\/strong>.<\/span><\/p>\n<p><span>Agentic AI introduces a new paradigm:<\/span><\/p>\n<ul>\n<ul style=\"list-style-type: disc\">\n<li><span>Systems that <strong>act<\/strong>, not just respond <\/span><\/li>\n<li><span>Workflows that <strong>adapt in real time<\/strong> <\/span><\/li>\n<li><span>Intelligence that is <strong>embedded across the care journey<\/strong> <\/span><\/li>\n<\/ul>\n<\/ul>\n<p><span>This shift is what enables healthcare organizations to transition from reactive care delivery to proactive, coordinated, and scalable care models.<\/span><\/p>\n<p><strong><span>Looking Ahead<\/span><\/strong><\/p>\n<p><span>As healthcare continues to evolve, the question is no longer whether AI will play a role\u2014it\u2019s how deeply it will be integrated into care delivery.<\/span><\/p>\n<p><span>ThinkAndor\u2019s recognition as 2026 Best in KLAS signals that the industry is moving toward platforms that:<\/span><\/p>\n<ul>\n<ul style=\"list-style-type: disc\">\n<li><span>Combine AI, automation, and interoperability <\/span><\/li>\n<li><span>Deliver measurable ROI <\/span><\/li>\n<li><span>Empower clinicians while improving patient outcomes <\/span><\/li>\n<\/ul>\n<\/ul>\n<p><span>In short, the future of virtual care isn\u2019t just virtual\u2014it\u2019s intelligent, connected, and agent-driven.<\/span><\/p>\n<p><strong><span>Final Thought<\/span><\/strong><\/p>\n<p><span>Awards come and go, but impact endures.<\/span><\/p>\n<p><span>What this recognition ultimately represents is trust\u2014from the clinicians and health systems using ThinkAndor every day to deliver better care at scale.<\/span><\/p>\n<p><span>And in healthcare, that\u2019s what matters most.<\/span><\/p>","protected":false},"excerpt":{"rendered":"Healthcare is at a turning point. Workforce shortages, rising patient demand, and growing operational complexity are forcing health systems to rethink how care is delivered\u2014and scaled. At the center of this transformation is artificial intelligence.","protected":false},"author":1,"featured_media":9669,"comment_status":"open","ping_status":"open","sticky":false,"template":"single-hubspot.php","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-9626","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","hsbi-imported-post"],"acf":[],"rttpg_featured_image_url":{"full":["https:\/\/andorhealth.com\/wps\/wp-content\/uploads\/2026\/02\/shutterstock_1498583432-3-scaled.jpg",2560,1434,false],"landscape":["https:\/\/andorhealth.com\/wps\/wp-content\/uploads\/2026\/02\/shutterstock_1498583432-3-scaled.jpg",2560,1434,false],"portraits":["https:\/\/andorhealth.com\/wps\/wp-content\/uploads\/2026\/02\/shutterstock_1498583432-3-scaled.jpg",2560,1434,false],"thumbnail":["https:\/\/andorhealth.com\/wps\/wp-content\/uploads\/2026\/02\/shutterstock_1498583432-3-150x150.jpg",150,150,true],"medium":["https:\/\/andorhealth.com\/wps\/wp-content\/uploads\/2026\/02\/shutterstock_1498583432-3-300x168.jpg",300,168,true],"large":["https:\/\/andorhealth.com\/wps\/wp-content\/uploads\/2026\/02\/shutterstock_1498583432-3-1024x573.jpg",800,448,true],"1536x1536":["https:\/\/andorhealth.com\/wps\/wp-content\/uploads\/2026\/02\/shutterstock_1498583432-3-1536x860.jpg",1536,860,true],"2048x2048":["https:\/\/andorhealth.com\/wps\/wp-content\/uploads\/2026\/02\/shutterstock_1498583432-3-2048x1147.jpg",2048,1147,true],"qi_addons_for_elementor_image_size_square":["https:\/\/andorhealth.com\/wps\/wp-content\/uploads\/2026\/02\/shutterstock_1498583432-3-650x650.jpg",650,650,true],"qi_addons_for_elementor_image_size_landscape":["https:\/\/andorhealth.com\/wps\/wp-content\/uploads\/2026\/02\/shutterstock_1498583432-3-1300x650.jpg",1300,650,true],"qi_addons_for_elementor_image_size_portrait":["https:\/\/andorhealth.com\/wps\/wp-content\/uploads\/2026\/02\/shutterstock_1498583432-3-650x1300.jpg",650,1300,true],"qi_addons_for_elementor_image_size_huge-square":["https:\/\/andorhealth.com\/wps\/wp-content\/uploads\/2026\/02\/shutterstock_1498583432-3-1300x1300.jpg",1300,1300,true]},"rttpg_author":{"display_name":"","author_link":"https:\/\/andorhealth.com\/wps\/author\/"},"rttpg_comment":0,"rttpg_category":"<a href=\"https:\/\/andorhealth.com\/wps\/category\/uncategorized\/\" rel=\"category tag\">Uncategorized<\/a>","rttpg_excerpt":"Healthcare is at a turning point. Workforce shortages, rising patient demand, and growing operational complexity are forcing health systems to rethink how care is delivered\u2014and scaled. At the center of this transformation is artificial intelligence.","_links":{"self":[{"href":"https:\/\/andorhealth.com\/wps\/wp-json\/wp\/v2\/posts\/9626","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/andorhealth.com\/wps\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/andorhealth.com\/wps\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/andorhealth.com\/wps\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/andorhealth.com\/wps\/wp-json\/wp\/v2\/comments?post=9626"}],"version-history":[{"count":1,"href":"https:\/\/andorhealth.com\/wps\/wp-json\/wp\/v2\/posts\/9626\/revisions"}],"predecessor-version":[{"id":9668,"href":"https:\/\/andorhealth.com\/wps\/wp-json\/wp\/v2\/posts\/9626\/revisions\/9668"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/andorhealth.com\/wps\/wp-json\/wp\/v2\/media\/9669"}],"wp:attachment":[{"href":"https:\/\/andorhealth.com\/wps\/wp-json\/wp\/v2\/media?parent=9626"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/andorhealth.com\/wps\/wp-json\/wp\/v2\/categories?post=9626"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/andorhealth.com\/wps\/wp-json\/wp\/v2\/tags?post=9626"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}