{"id":7374,"date":"2025-03-17T02:55:16","date_gmt":"2025-03-17T06:55:16","guid":{"rendered":"http:\/\/andorhealth.com\/wps\/?post_type=press-release&#038;p=7374"},"modified":"2026-02-12T09:07:35","modified_gmt":"2026-02-12T14:07:35","slug":"thinkandor-the-1-ai-healthcare-software-infrastructure-validated-by-black-book-as-top-rated-virtual-platform-for-third-consecutive-year","status":"publish","type":"press-release","link":"https:\/\/andorhealth.com\/wps\/press-release\/thinkandor-the-1-ai-healthcare-software-infrastructure-validated-by-black-book-as-top-rated-virtual-platform-for-third-consecutive-year\/","title":{"rendered":"ThinkAndor\u00ae \u2013 the #1 AI Healthcare Software Infrastructure \u2013 Validated by Black Book as Top Rated Virtual Platform for Third Consecutive Year"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>ORLANDO, FL<\/strong> \u2013 March 17, 2025 \u2013 <a href=\"http:\/\/andorhealth.com\/wps\/\" data-type=\"link\" data-id=\"http:\/\/andorhealth.com\/wps\/\">Andor Health<\/a>, the AI company reimagining virtual care with the #1 AI software infrastructure for healthcare that brings flexibility and agility to health systems, announces that ThinkAndor\u00ae has once again emerged as the leading virtual care platform, securing the top ranking in the 2025 Black Book Market Research assessment of <a href=\"http:\/\/andorhealth.com\/wps\/wp-content\/uploads\/2025\/03\/2025_blackbookvirtualcareplatforms.pdf\">Virtual Care Platforms<\/a>. Recognized for its superior usability, AI-driven observation, documentation, and orchestration automation, AI-first ThinkAndor\u00ae has set the industry standard for virtual care platforms for the third consecutive year.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Black Book Research surveyed 2,230 healthcare professionals and leaders using 18 evaluation criteria through an annual market research survey. After diving into the findings, Black Book awarded ThinkAndor\u00ae as the <a href=\"http:\/\/andorhealth.com\/wps\/wp-content\/uploads\/2025\/03\/2025_blackbookvirtualcareplatforms.pdf\">leading virtual care platform<\/a> with an overall score of 9.59.<\/p>\n\n\n\n<header class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<style>      \n      @media screen and (min-width: 800px) {\n        .has-fixed-layout{\n         width:70% !important;\n        }\n      }\n    <\/style>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\" border=\"1\" style=\"border-collapse:collapse; margin:auto\"><tbody><tr><td style=\"width:70%;padding:5px;text-align:center\"><strong>Criteria<\/strong><\/td><td style=\"text-align:center;padding:5px\"><strong>Overall Score<\/strong><\/td><\/tr><tr><td style=\"padding:5px\">Ease of Use &amp; Navigation<\/td><td style=\"text-align:center;padding:5px\">9.55<\/td><\/tr><tr><td style=\"padding:5px\">Quality of Virtual Interactions<\/td><td style=\"text-align:center;padding:5px\">9.60<\/td><\/tr><tr><td style=\"padding:5px\">Timeliness of Care Access<\/td><td style=\"text-align:center;padding:5px\">9.71<\/td><\/tr><tr><td style=\"padding:5px\">Effectiveness of Care Coordination<\/td><td style=\"text-align:center;padding:5px\">9.59<\/td><\/tr><tr><td style=\"padding:5px\">Integration with Clinical Workflows<\/td><td style=\"text-align:center;padding:5px\">9.83<\/td><\/tr><tr><td style=\"padding:5px\">Trust in AI-Driven Triage &amp; Recommendations<\/td><td style=\"text-align:center;padding:5px\">9.62<\/td><\/tr><tr><td style=\"padding:5px\">Accuracy &amp; Responsiveness of Remote Monitoring<\/td><td style=\"text-align:center;padding:5px\">9.32<\/td><\/tr><tr><td style=\"padding:5px\">Reduction in Avoidable ER Visits<\/td><td style=\"text-align:center;padding:5px\">9.65<\/td><\/tr><tr><td style=\"padding:5px\">Continuity of Care in Virtual Hospitals<\/td><td style=\"text-align:center;padding:5px\">9.62<\/td><\/tr><tr><td style=\"padding:5px\">Patient Engagement &amp; Adherence<\/td><td style=\"text-align:center;padding:5px\">9.31<\/td><\/tr><tr><td style=\"padding:5px\">Scheduling &amp; Self-Service Efficiency<\/td><td style=\"text-align:center;padding:5px\">9.31<\/td><\/tr><tr><td style=\"padding:5px\">Latency, System Performance &amp; Interoperability Speed<\/td><td style=\"text-align:center;padding:5px\">9.58<\/td><\/tr><tr><td style=\"padding:5px\">Provider Workload Optimization<\/td><td style=\"text-align:center;padding:5px\">9.51<\/td><\/tr><tr><td style=\"padding:5px\">Effectiveness of Real-Time Alerts &amp; Notifications<\/td><td style=\"text-align:center;padding:5px\">9.50<\/td><\/tr><tr><td style=\"padding:5px\">Privacy &amp; Security Perception<\/td><td style=\"text-align:center;padding:5px\">9.85<\/td><\/tr><tr><td style=\"padding:5px\">User Adoption &amp; Engagement<\/td><td style=\"text-align:center;padding:5px\">9.63<\/td><\/tr><tr><td style=\"padding:5px\">Personalization &amp; Patient-Centered Care<\/td><td style=\"text-align:center;padding:5px\">9.94<\/td><\/tr><tr><td style=\"padding:5px\">Clinical Outcome Improvement &amp; Virtual Care Impact<\/td><td style=\"text-align:center;padding:5px\">9.45<\/td><\/tr><\/tbody><\/table><\/figure>\n<\/header>\n\n\n\n<p class=\"wp-block-paragraph\">As the #1 AI software infrastructure for healthcare, ThinkAndor\u00ae enables a comprehensive virtual care platform that unifies five key pillars of virtual health\u2014Digital Front Door, Virtual Hospital, Patient Monitoring, Care Team Collaboration, &amp; Transitions in Care. Its cutting-edge capabilities empower health systems by injecting AI into every experience. By leveraging AI agents, ThinkAndor\u00ae reduces administrative burdens, streamlines workflows, and enhances overall hospital operations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Healthcare organizations with ThinkAndor\u00ae experience tangible ROI, including reducing patient safety events such as falls by 70%, savings over 3.5 hours per nurse shift per unit, and reducing manual EHR clicks by 180 for virtual and bedside nurses per admission\/discharge. With real-world value, ThinkAndor\u00ae consistently emerges as the top virtual collaboration platform.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cWe are dedicated to alleviating the challenges our customers face with groundbreaking technology, including robust AI agents to optimize care delivery across the continuum,&#8221; said Raj Toleti, chairman and CEO of Andor Health. \u201cOur customers\u2019 success has been instrumental in achieving this recognition and reaffirms our commitment to innovating unparalleled virtual care solutions with ThinkAndor\u00ae, the #1 AI software infrastructure for healthcare.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>ORLANDO, FL \u2013 March 17, 2025 \u2013 Andor Health, the AI company reimagining virtual care with the #1 AI software infrastructure for healthcare that brings flexibility and agility to health systems, announces that ThinkAndor\u00ae has once again emerged as the leading virtual care platform, securing the top ranking in the 2025 Black Book Market Research [&hellip;]<\/p>\n","protected":false},"featured_media":7375,"parent":0,"template":"","meta":{"_acf_changed":false},"class_list":["post-7374","press-release","type-press-release","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/andorhealth.com\/wps\/wp-json\/wp\/v2\/press-release\/7374","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/andorhealth.com\/wps\/wp-json\/wp\/v2\/press-release"}],"about":[{"href":"https:\/\/andorhealth.com\/wps\/wp-json\/wp\/v2\/types\/press-release"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/andorhealth.com\/wps\/wp-json\/wp\/v2\/media\/7375"}],"wp:attachment":[{"href":"https:\/\/andorhealth.com\/wps\/wp-json\/wp\/v2\/media?parent=7374"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}