Powering care team collaboration across the continuum
Virtual Community Collaboration

Secure staff communication is essential to creating efficient workflows and ensuring quality patient care. ThinkAndor® provides full compliance with the CMS interoperability rules and is fully integrated into communication platforms like Microsoft Teams.

ThinkAndor® virtual assistant powered by artificial intelligence maximizes communication efficiency in health settings and facilitates ADT compliance while optimizing care team notifications by directly pulling data from electronic medical records. Our patent-pending technology leverages AI to notify PCPs of ADT events with real-time and continuous messaging, surface lab results, and enhance telehealth capabilities by retrieving patient records and intake forms.

ADT Patient Event Notifications
E-Notifications for patient’s admittance, discharge, or transfer event
Support for delivery to both credentialed and non-credentialed clinicians
Digital preference settings for clinicians
Team Collaboration & Consults Between Attending and Primary Care Physician
Real-time collaboration via chat, conference call, and video
Complete integration into Microsoft Teams
AI and natural language processing for note and task creation
ThinkAndor® for Post-Acute Communications & Collaboration
Community care notifications & chat rooms
Discharge & transfer notifications
Discharge summaries & instructions
Post-acute information sharing

Because the rule states that all providers must be notified of ADT events, many hospitals struggle to satisfy the terms of the regulation. This includes providers who participate in Health Information Exchanges (HIE) because HIEs are unable to gather discharge and transfer data efficiently to send notifications, creating a significant risk for non-compliance.

Why are CoPs significant?

CMS sets minimum requirements to provide safe and effective treatment. CoPs address many aspects of hospital operations by setting policies and procedures related to patient rights, clinical documentation, staffing, infection control, and compliance with legislation.

State Survey Agencies and Accreditation Organizations use the CoPs to guide their audits during surveys. These surveys may be unannounced, and deficiencies can lead to certification termination. This is a significant threat given that Medicare patients typically represent approximately 40% of a hospital’s payer mix and Medicaid patients generally represent 20% of a typical payer mix.


8 - 12 minutes of staff time saved per visit


54% reduction in cost per visit


35% decrease in call abandonment


35% reduction in clinician burnout


1-day decrease on average in length of stay