Sentara Health, an integrated, not-for-profit health care delivery system, celebrates more than 135 years in pursuit of its mission – “we improve health every day.” Sentara is one of the largest health systems in the U.S. Mid-Atlantic and Southeast, and among the top 20 largest not-for-profit integrated health systems in the country, with 34,000 employees, 12 hospitals in Virginia and Northeastern North Carolina, including 10 hospitals with the prestigious Magnet®️ recognition, and the Sentara Health Plans division which serves more than 1 million members in Virginia and Florida. Sentara is recognized nationally for clinical quality and safety and is strategically focused on innovation and creating an extraordinary health care experience for our patients and members. Sentara was named a Health Quality Innovator of the Year (2024), was recognized by Forbes as “America’s Best-In-State Employer” (2024), “Best Employer for Veterans” (2022, 2023), and “Best Employer for Women” (2020), and named to IBM Watson Health’s “Top 15 Health Systems” (2021, 2018).
Why They Chose Andor Health
Sentara selected Andor Health’s ThinkAndor® platform for its ability to deliver measurable ROI through scaled virtual nursing across more than 1,700 rooms in 12 hospitals. The deployment returned over 26,000 hours to bedside nurses, increased discharges before 1 PM by 7%, and improved patient experience scores by 3% for those receiving virtual nursing support. It also contributed to a low 2.7% RN turnover rate for virtual nurses, significantly reducing staffing costs, while optimizing workflows, enhancing throughput, and enabling a more sustainable, AI-driven model of care delivery.
Tim Skeen
Executive Vice President and Chief Information Officer
Sentara Health
Transforming healthcare communication with AI-powered solutions, Andor enables real-time collaboration between care teams, improving patient outcomes and operational efficiency.
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