Telehealth has indeed come of age with the COVID-19 pandemic, propelling the evolution of new agile innovations to solve emerging problems. Virtual rounding is one such example. It’s not the first thing that comes to mind when telehealth is mentioned in the traditional sense, but it is the form of telehealth that I rely on daily to efficiently provide high quality care in anemergency department that rarely has relief from overcrowding.
An additional $249.95 million was provided as part of the Consolidated Appropriations Act (CAA) to fund a second round of the COVID-19 Telehealth Program. The FCC appointed Universal Service Administrative Company (USAC) as administrator of the Program’s second round and released the details in a Report and Order statement.
It’s been a year of upheaval most of us are anxious to forget; but despite the challenges of the COVID-19 pandemic, important lessons have emerged. Some of the changes to our ‘normal’ way of life were for the better and should be cultivated. The increased time at home with family and loved ones, cleanliness of public spaces including eating establishments, and the elevated respect for personal space are a few positive attributes of the ‘new normal.’
“We’re seeing a need for accessing data in real time both from a clinical perspective and an operational perspective in and across the health care system…to provide insights on patient care as well as how we run the hospitals.” Peter Jones, Healthcare Industry Lead, Microsoft Canada
Last year, Microsoft launchedAzure Communication Servicesto help businesses reach customers—enabled by voice, video, text chat, and connections into short message service (SMS) and public switched telephone network (PSTN)—across applications, websites, and mobile platforms. Since launch, they have onboarded hundreds of customers and partners into preview across multiple industries and look forward to supporting more with general availability later this month. From retailers looking to enhance remote customer engagement, to banks and financial institutions needing to use mobile authentication and notification technologies, Azure Communication Services is making the development of intelligent, secure, and global communication experiences simple with just a few lines of code.
By Priyanka Mitra, M12 I am very excited to welcomeAndor Health, a company that harnesses machine and human intelligence to change the way care teams connect and collaborate with patients, to the M12 portfolio as their sole Series A investor.