Orlando Health selected Andor Health to establish a unified AI-native clinical services foundation that connects patients, clinicians, and care teams across the enterprise. Rather than relying on fragmented point solutions, Orlando Health adopted ThinkAndor® to orchestrate virtual care, intelligent workflow automation, and multimodal communication within existing electronic health record workflows, creating a seamless experience for both patients and providers while maximizing clinical capacity.
ThinkAndor® serves as the AI-native infrastructure that enables Orlando Health to scale AI-native clinical services, streamline operations, and improve access across care settings. By augmenting clinical teams with intelligent workflow orchestration, ambient AI, and virtual capabilities, Orlando Health has reduced emergency department patients leaving without being seen (LWBS) by 17% while returning more than 3.5 hours per nurse shift per ward through AI-assisted documentation and workflow automation. Together, these outcomes have improved operational efficiency, enhanced the clinician experience, and established a scalable foundation for expanding AI-native clinical services across the health system.
Novlet Mattis
Chief Information Officer
Orlando Health
Transforming healthcare communication with AI-powered solutions, Andor enables real-time collaboration between care teams, improving patient outcomes and operational efficiency.
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